I've forgotten my password. What should I do?

I registered, but I get an error message when I try to log in. What should I do?

How can I register with K2 Base?

Can I only use Base with a commercial customer account?

Do I have to pay to use Base?

Do I have to install K2 Base on my computer?

What is Base and how does it work?

How can I send my project file to K2 Support?

Can I download my project as a file?

How do I delete a project?

I want to copy a project and use it as a template. How does it work?

How do I create a new project?

The map view in the "Roof" section is different than in the "Project" section. Why is that?

How can I use my own picture as a map section for planning?

Why is my module not in Base?

Base calculates more modules than roof size. How can that be?

I get a message that my building has a special shape. What should I do?

I get a message that my project is overloaded. Where can I check which part has been overloaded?

How can I combine S-Dome and D-Dome systems on one roof?

What is the yellow line Why do I have to keep an edge distance? (Flat roof)

How can I enter different distances in the substructure?

My roof is not rectangular. How can I draw a different roof shape?

Why can I no longer change my project data?

How can I undo an incorrect entry?

My house does not appear on Google Maps, it is in a new development area. What can I do?

Can I plan a ground-mounted PV system in Base?