K2 Base

Here you will find help and answers regarding our design tool K2 Base.

What are you looking for?

K2 Base

  • Can K2 provide uplift values for PE review?

  • When will the design methodology ASCE 7-16 be ready in Base?

  • What is Base and how does it work?

  • Do I have to install K2 Base on my computer?

  • Do I have to pay to use Base?

  • Can I use Base only with a business customer account?

  • How can I register/connect to the Base?

  • I have registered, but when I connect I get an error message. What do I have to do?

  • I forgot my password. What do I have to do?

  • How can I modify my user account?

  • What is expert mode and how can I activate it?

  • How do I create a new project in Base?

  • I would like to copy a project and use it as a template. How does this work?

  • How do I delete a project?

  • Can I download my project as a file?

  • How can I send my project file to K2?

  • Can I plan a ground mounted PV system in Base?

  • My house does not appear on Google Maps, it is in a newly developed area. What can I do?

  • How can I undo an incorrect entry?

  • Why can I no longer modify my project data?

  • My roof is not rectangular. How can I draw another roof shape?

  • How can I enter different distances in the substructure?

  • What is the yellow line? Why do I have to keep a safe distance? (flat roof)

  • I got a message that my project is overloaded. Where can I check which part has been overloaded?

  • I got a message that my building has a special shape. What should I do?

  • Base calculates more modules than the roof size. How can this be?

  • Why is my module not available in Base?

  • How can I use my own photo as a section of the map for planning?

  • The map view in the "Roof" section is different from the one in the "Project" section. Why?