FAQs: K2 Buddy

Mechanical monitoring with integrated early warning system for high snow loads on PV modules. We show how it works.

What are you looking for?

General

  • What is the K2 Buddy?

  • What is special about the K2 Buddy?

  • In which systems can the K2 Buddy be used?

  • What module sizes are permissible?

  • Can the K2 Buddy be configured in K2 Base?

  • What is the measurement accuracy of the Buddy?

  • What is the maximum module load that the Buddy can display?

  • In which temperature ranges is the K2 Buddy permissible/functional?

  • How often should the function of the Buddy on the roof be checked?

  • Can the Buddy be retrofitted to existing photovoltaic systems?

  • Is there any way to find out more about the K2 Buddy?

App

  • How do I register in the app?

  • Do I need an extra account if I already have a "myK2" account?

  • Do I need a subscription to use the K2 Buddy App?

  • Is the K2 Buddy App compatible with Base?

  • Which languages are supported by the Buddy App?

  • Do I get notifications and how do I get them?

  • Can I monitor multiple devices in the app?

  • What do I do when the display is yellow?

  • What do I do when the display is on red?

  • Where can I download the K2 Buddy App?

Installation

  • Where can I find the assembly instructions?

  • Where/on which module must the K2 Buddy be attached?

  • Where do I install the BaseBox?

  • What voltage is used to supply the K2 Buddy TopBox system on the roof?

  • Which cable can I use to connect the BaseBox to the TopBox?

  • Does lightning protection have to be provided?

  • Which ports are required for the K2 Buddy Cloud connection with strict security settings in the company network?