FAQs: MyK2

All features and services for your company on a central platform for project and account management

What are you looking for?

General

  • Why do I need a K2 user account?

  • What are the advantages of a MyK2 company account?

Registration & First Steps

  • How do I organise my MyK2 company account?

  • How do I create my MyK2 user account?

  • How do I become a member of a MyK2 company account?

  • I get the error message "User account: E-mail address already exists." What can I do?

  • I get the error message "You do not (yet) have authorisation..." What can I do?

User data

  • How do I change my email address?

  • How can I change my user data?

  • I am in the wrong company. How can I change companies?

  • How can I change my password?

Members & Permissions

  • What rights do I have as an admin?

  • Who is the admin of my company?

  • How can I add a member?

  • How do I appoint a second admin?

  • How can a member be removed?